Resume

Drive the comprehensive research, implementation, and management of security measures, proactively defending enterprise systems and data against cyber threats, while leading incident response and conducting critical risk assessments to strengthen organizational resilience.

As a Senior IT & Security Engineer, I played a crucial role in managing and securing the company's IT infrastructure, both on-premises and in the cloud. My responsibilities spanned system administration, security, project management, application development, and budget management, requiring a broad and deep understanding of IT best practices, emerging technologies, and financial planning. I shared management responsibilities with the Senior Director of IT and led the System Administration team. Providing training, support and escalation to the Helpdesk Supervisor.

I played a critical role in maintaining, optimizing, and securing the company's IT infrastructure, spanning on-premises and cloud environments. Working closely with the IT Director as the sole other member of the IT team, I shared responsibility for all system, infrastructure, and helpdesk duties. My responsibilities encompassed system administration, network management, cloud services, application development, automation, and support, requiring a broad understanding of IT best practices and a proactive approach to problem-solving.

As a Network & Systems Engineer, I was responsible for the administration and management of all information systems within a mixed Windows and Apple environment. This included comprehensive oversight of the network and server infrastructure, as well as handling all day-to-day IT needs and helpdesk support. A key achievement in this role was facilitating a complex corporate split, requiring the migration of numerous critical services and applications.

I provided comprehensive IT solutions to a diverse portfolio of clients. My responsibilities encompassed strategic technology planning, infrastructure deployment, security compliance, proactive monitoring, and ongoing support for a wide range of technologies. This required a deep understanding of IT best practices, strong client communication skills, and the ability to manage multiple projects simultaneously.

As a Helpdesk II (Security) at New Ground (www.newground.com), I was responsible for the administration and management of information systems within a mixed Windows and Apple environment, with a strong focus on security. My role encompassed infrastructure support, end-user support, proactive monitoring, security policy implementation, and project leadership, requiring a broad understanding of IT best practices and a customer-centric approach.