Christopher Pike

Senior Security & Automation Engineer

As a Senior Security and Automation Engineer I work closely with both the internal Information Technology team and the Client Solutions teams to implement and maintain systems that will ensure compliance with Adrenaline’s security policies and protect corporate and customer data.

• Senior Technical resource for all escalation tickets
• Management of System Administration Team
• Project Management Role for Internal Corporate Projects
• Implementation and management of Atlassian Service Projects and Software Projects
• GitLab Premium Migration and Deployment
• Development of Security Policies
• Development of Disaster Recovery Policies
• Assisted executive staff in leading the company through a SOC 2 Audit
• Implement and maintain strong patching program
• Implementation and operation of Vulnerability Management system
• Schedule and perform periodic penetration tests
• Perform periodic application vulnerability scans
• Implementation and ensuring adherence to system hardening standards
• Investigate, mitigate, and report security incidents
• Maintain awareness of and response to emerging security threats
• Maintain Privileged Access Management (PAM) solution.
• Monitor and maintain physical access systems
• Application development for internal business needs
• Web development for internal business needs
• Automation process development
• Implementation and Management of DLP
• Implementation and Management of Data Encryption
• Implement and Maintenance of Mobile Device Management
• Implement and Maintenance of Security program for Workstations, Email, Server and Web Assets
• Implementation and management of Staff Security Training program

DevOps Engineer

As a DevOps engineer, I am responsible for ensuring continuity and performance of server and network systems as well as development, testing and deployment of internal applications. I am automating system administration tasks as well as developing internal applications to assist in the automation of manual business processes throughout Adrenaline. In addition to developing internal applications, ensuring applications that are client facing have proper security, infrastructure, and resources to provide the ultimate client experience.

• Senior Technical resource for all escalation tickets
• Updating and upgrading server OS and Applications.
• Manage internal DNS, DHCP, Active Directory, Deployment and Update services
• Ensure on time update delivery to desktop infrastructure
• Manage and Maintain imaging systems
• Management of corporate data shares.
• Configure and Deploy new Windows & Linux Servers
• Management of Virtual Infrastructure, Both on-prem and Cloud
• Implement and Maintain Data & Security protocols
• Management of all Cloud Infrastructure
• Support of Cisco & Meraki networking platforms
• Management of Cloud VOIP solution
• Management of MDM Solution & Apple Business Manager Integration
• Development of internal Line of Business Apps for critical business needs
• Automate of Systems Management Tasks and Processes
• Automate of Process Delivery
• Automate of Infrastructure Reporting
• Reporting and Analytics of business tools and usage for company leadership
• Improving efficiencies of internal forms and workflows
• Improving efficiencies of client request workflows

Systems & Network Engineer

Supporting a talented group of Designers, strategists, and construction managers to ensure the highest quality of service.

• Designing and Implementation of Microsoft Flow processes
• Microsoft PowerApp Design & Implementation to streamline work flows
• Supporting a mixed Apple & Windows environment
• Managing security system
• Supporting and updating legacy dotNet framework applications
• SharePoint Design & Implementation
• Adding automation jobs to increase work efficiency
• Monitoring Server, Network, and Desktop infrastructure to ensure uptime for users.
• Managing Meraki solutions
• Managing Cisco Switch & Firewall equipment
• Facilitating a new office for the Atlanta, GA team.

Systems & Network Engineer

Working closely with the CTO, CSO, CIO, Project Managers and technical teams to perform in the areas of network administration, systems design, client on-boarding and Project delivery

• Working with clients to develop, and implement a multi-year technology plan
• Deploying new infrastructure to replace and\or augment existing, while accommodating technology plan
• Working closely with the CISO to ensure clients are following security practices and within their regulations
• Monitoring Server, Network, and Desktop infrastructure to ensure uptime for clients.
• Working with Cisco ASA & Switch equipment
• Configuration and deployment of DATO appliances
• Configuration and deployment of SonicWall Firewall and appliances
• Maintaining and deploying Mimecast email solutions
• Support and deploy of enterprise anti-virus
• Support and Maintenance of Enterprise backup solutions

Helpdesk II - Security

Administration and management of Information Systems in a mixed Windows & Apple environment. Installing, configure supporting and maintaining Server, Desktop and laptop hardware and software. Support VoIP systems. Monitor systems to ensure network availability and perform necessary maintenance to support network availability. Lead company through IT & Security Audits. Upgrade existing infrastructure.

• Overhaul security standards and documentation
• Management of users and devices in Cisco Unified CallManager and Cisco Unity Connections
• Lead company through IT Audits
• GoToMeeting\OpenVoice Administration
• Adobe Enterprise administration and support
• Support of 256 remote users across multiple countries
• Powershell scripting for reports and automated tasks.
• Migration from on-premise exchange to Office 365.
• Setting up Windows Deployment Services, negating the need of paying for imaging.

Senior Network Specialist

Directly assigned to a K-12 School District in Somersworth NH. Responsable for all network and server issues, as well as any ticket escalation from Helpdesk technicians. Approximately 1500 devices across 5 buildings. Supporting both open source solutions and popular educational solutions. In addition to Somersworth School District, frequently assisted with other districts and corporate clients.

• Setup and maintenance of SCCM 2012.
• Management and deployment of Aruba wireless Network
• Management and upgrade of existing 10/100 switch infrastructure to a 10GB backbone with gigabit to every node.
• Working with district staff and students to ensure all technology needs are met for current and upcoming school years.
• Management and supervision of corporate firewalls, both at the educational level and corporate.
• Management of corporate antivirus.

Senior Systems\Network Engineer

Lead Project engineer, while maintaining high level support for 125 corporate clients. Final escalation of all support calls.

• Support sales team with initial project creation. Detailing to the sales team what a client needs, and the best solution going forward.
• Lead Project engineer. In charge of delegating tasks to other technicians while ensuring the project completes on time and with quality. In some cases the sole technician for a project.
• Deployment and management of GFI Max RemoteManagement, to ensure updates and security for thousands of corporate clients.
• 24/7 support for many clients including an Energy plant in Londonderry NH.
• Performed site audits and security testing for potential clients.

New Hampshire Technical Institute